Samsung galaxy M35 || Usb connector disconnected

[Aman23286]

There is a problem in my device. Showing usb connecter disconnected and also not supporting fast charging. 

[Kunapatra]

May be cable is damaged try another one

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1.Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.
2.Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.
3.Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
4.Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

5.If the issue is still not been resolved, Reset the device:

IMPORTANT:
•Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
•Remember google password before resetting the device because it is required during initial setup.
•If you do not remember it, then reset, (Forgot password) your google account.
•For this:
•Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[shasha001]

Bro, it's an issue with the charging port of your device. I also got this issue and changed the charging port of my samsung m52, and it now supports fast charging. You can check this in your nearest service center

[BC4]

What was the cost

[shasha001]

Don't know they changed it while changing the display