Original topic:

Samsung M51 showing charging but not getting charged

(Topic created on: 10-20-2021 10:37 AM)
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Manishk13
Active Level 1
Options
Galaxy M
Samsung galaxy M51 showing charging but not increasing the battery percentage even dropping the battery percentage sometimes by 1 or 2 %


Please help in this regard.......
8 Comments
ARJUNB
Expert Level 3
Galaxy M
Have u tried to change your charger and seen.
Shut down and recharge.
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Manishk13
Active Level 1
Galaxy M
Same problem showing charging but not getting charged even after switching off the phone and charging.
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Anonymous
Not applicable
Galaxy M
Try to reset phone .
Galaxy M
I hope your charger will be original Samsung.

Have you updated your phone recently??

I guess that problem issued after update... this problem can solve very easily.

"Goto setting > general management > reset > reset all settings" then restart your phone.

All problems will be solved easily. No any data loosing. It's very safe. 👍

#your setting will be default and new.
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Edwin7878
Expert Level 5
Galaxy M
Bro try other charger in ur house and check ..
No change then go to safe mode bro and restart ur phone ..

No change then may be a hardware issue u can go to authorized samsung service center
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ARJUNB
Expert Level 3
Galaxy M
Try to change the adaptor first then change the USB.
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ARJUNB
Expert Level 3
Galaxy M
What happened did u manage to charge or did you found a solution
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

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