Samsung M35 Battery heating issue

[Ranjit15]

Hello everyone I am a samsung user since last 10 years. Now I am using M35 since last 3 days. I have noticed the phone gets heat in normal usage also. Vapour cooling chamber is also not working properly. I have updated the phone and did all the settings to avoid abnormal heating. Please suggest. 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[creator05]

my m35 still heats up when used more than 15 min

[Ranjit15]

Yes..in normal usage it gets heat.. rubbish phone..no adapter and very slow charging

[huzefaalishaikh]

I have bought m35 5g mobile phone even I'm facing battery drain issues could some one help me out?

[Ranjit15]

There are no solutions till now. I am planning to visit the service centre. Battery drain issue is major concern. I have to take my adapter every time when I visit outside.

[SabujB]

Hey l am M35 user ,please solve heating problem.

[Ranjit15]

There is a heating issue in normal usage also. No proper solution was given till now

[SabujB]

Ok

[vamsi1431]

Hey l am M35 user ,please solve heating problem