Original topic:

Samsung M31 problems..

(Topic created on: 08-30-2020 11:22 PM)
524 Views
debjit09
Active Level 3
Options
Galaxy M
pls tell me major problems in m31...
any heating issue?

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9 Comments
Galaxy M
heating , network , camera(black shades) , battery backup 😆. The phone is good. But Samsung updates ruined it.
debjit09
Active Level 3
Galaxy M
#monsterproblems🤣🤣🤣
Galaxy M
Exactly 🤭🤭
vvshanbhag
Active Level 1
Galaxy M
yes, heats a lot even with 2 mins of gaming time. not recommended
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debjit09
Active Level 3
Galaxy M
I don't play any game...Is it heats up in normal use?
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som49
Active Level 5
Galaxy M
i don't uave any problem till now
DNm31
Active Level 4
Galaxy M
yes heating issue is there, and as named monster battery and camera both are not like that monster just good.
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Sammy1435
Beginner Level 2
Galaxy M
disabling Glance feature stopped mobile heating problem for me
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