Original topic:

Samsung M15 5g video quality

(Topic created on: 07-20-2024 11:10 AM)
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Its_Luis_OP
Active Level 2
Options
Galaxy M
I recently bought the Samsung M15 5G. The video quality is very, very bad even though it has an FHD camera. Samsung really needs to fix this video camera problem. I hope that when the next update comes, they will address this issue.
6 Comments
Its_Luis_OP
Active Level 2
Galaxy M
Samsung recently launched the Samsung M15 5G, but its camera quality is disappointing. Cheaper phones offer better video quality. Despite Samsung's dominant market share, they need to prioritize improving their phone cameras.
Nebistar
Active Level 6
Galaxy M
Bro m15 is low price device , updates we are going to receive will be just to keep device functional not to improve even with this u never know when green line will hits,
Every body excited about one ui 7 features but not sure how many , m15 or f15 will recieve
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Its_Luis_OP
Active Level 2
Galaxy M
I know , but the photos come very clear but video quality is bad. I think it's a software issue not hardware issue
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Its_Luis_OP
Active Level 2
Galaxy M
I don't have bug or glitch, my video camera is very bad compared to photo camera. My photos come very clear but my videos are very blurry , there should be a balance between them , samsung needs to fix this in their new update
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Its_Luis_OP
Active Level 2
Galaxy M
It has not even been a week since I purchased this phone , the videos are already blurry , then how bad will the videos looks after a year or two?
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