Samsung M14 5G

[baranidharan88]

Hey galaxy m14 5g users do you have any heating problem when using 5g 

[AltairYeager]

Yeah my cousin has that phone and we use 5G as hotspot and whenever we do it heats up without doing anything only thing happening is hotspot

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the heating is normal while using a 5g network because processors generate more heat during intensive tasks, such as streaming high-definition videos or downloading large files. Therefore, it is recommended that you turn off the 5G network switch in the settings when you are not using the 5G network.

if you are facing more heating than normal, Kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[PrinceKavi]

Nope