I have Samsung Galaxy M426B/DS. It was working fine for more than of 1 1/2 years. i faced some slowness issues and it was becoming better post udpates. Recently, its started rebooting continuously. when i enable WIFI for sure its getting into reboot loop. How to resolve it? i have latest update with Android 13 and one UI 5.1
This is a very unusual kind of problem, I haven't heard about phones rebooting when wifi is turned on. When was the last update on your phone installed? And did the issue start immediately after any such update?
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)
Note. please attach the error log file within 15 minutes of the error occurring.
I faced exactly same issue after updating to android 13. Customer care and service center did not help. Finally I downgraded to android12. It is working fine now, but wifi is gone. Not able to use wifi and hotspot. At least it is not restarting continusly
I too is facing a similar issue After an Auto update pushed by Samsung on 25-Jan-2024, and installed on 27-Jan-2024. My handset also is showing the same problem, Wifi and Bluethooth cannot be enabled. and Continuously goes into boot loop and some times will be stable for 1/2 Hr or so and repeatedly boots. I have used this phone for only about 1.5 Yrs after paying 24K. What a cheating. when I took it to service centre they are telling to replace the board which we have to pay 10K. I bought a Redmi.
