Samsung Galaxy M35 Battery drain issurs Post November Update

[RithikSandron]

Experiencing Severe Battery Drain? You're Not Alone!

Hi everyone, I've recently encountered a significant battery drain issue on my Samsung Galaxy M35 right after installing the November update. It seems this problem is affecting the device's overall performance, making the battery drain much faster than usual. 

Steps I've Tried to Resolve the Issue:

1. Checked for Software Updates: Ensured my device and apps are up to date by navigating to Settings > Software update > Download and install. 

2. Optimized Battery Settings: Went to Settings > Battery and device care and selected Optimize now. Also enabled Optimal performance mode to conserve battery life. 

3. Cleared Cache Partition: Booted into Maintenance mode and cleared the Cache Partition, then rebooted the phone. 

4. Monitored Battery Usage: Checked Settings > Battery to see which apps are consuming the most battery. Updated or uninstalled apps that seemed to be the culprits. 5. Performed a Factory Reset: As a last resort, I performed a factory reset after backing up all my data. 

No Response from Samsung Customer Care Despite trying all these steps, the issue persists, and to make matters worse, I've received no response from Samsung customer care regarding this problem. It's quite disappointing and frustrating not to get the support needed to resolve such a critical issue. Looking for Suggestions and Shared Experiences

Has anyone else experienced similar issues with their Samsung Galaxy M35 after the update? If so, were you able to find a solution? Any tips or advice would be greatly appreciated. Also, if anyone has had better luck with Samsung customer care, please share your experience and how you managed to get a response. Thanks in advance for your help! 

[RithikSandron]

Doing that only but still battery drains upto yesterday
But today it was fine

[klmnopq]

M35 after november 2024 update I too faced issue sudden battery draining issue .Tried this fixed the drain issue that's why I suggested.

[klmnopq]

Second day after november 2024 update. Unfortunately no fix worked. You are correct iam also facing battery draining issue. I thought the fix worked but actually no. BATTERY DRAINING ISSUE IS AFTER NOVEMBER 2024 UPDATE.Thursday 1pm update done .The graph show how temperature increases after update

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps on your device but still facing issue. So, we also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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