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Samsung Galaxy M30s users report freezing and auto-restarting

(Topic created on: 09-28-2021 11:15 AM)
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Anonymous
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 it now seems users with Samsung phones that are powered by the Exynos 9611 are reporting freezing, auto-restarting, and motherboard failure problems.

Primarily, most reports of auto-restarting, freezing, and motherboard failure come from Samsung Galaxy M30s users.


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As you can tell from the screenshot above, a user visiting the Samsung service center was allegedly told that the issue is present on all M series phones.

The auto-restarting and freezing issues are apparently determined to be due to faulty motherboards which need to be replaced.

Similar reports have also surfaced from SamsungGalaxyA50s, GalaxyA51, GalaxyM21 , GalaxyM31s , and Galaxy M31 users.


The South Korean firm is yet to acknowledge the issue publicly in any shape or form. And it appears that it will stay that way.

Nevertheless, if you’ve also been facing the problem, feel free to drop a comment below letting us know.

We’ll update this story if and when there are any further developments regarding the auto-restarting, freezing, and motherboard failure issues on the Samsung Galaxy M30s and other affected smartphones.

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HA LAGTA HAI KI FREEZER MEIN RAKH DIYA THA FIR THODA GARAM KARNE KE IYE GAS PE GARAM HOGA
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😂😂😂😅 INDEED !
Debasis93
Active Level 1
Galaxy M
Yes I have M30s which phone use 9611 chip. It is also showing restart problems. Now samsung is giving worst quality products and take much price that the other smartphone makers. So it's sincere request to samsung give good service to customers otherwise may be it will be the next Nokia.
Veer2000
Active Level 7
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Members_s6IIXZ9
Beginner Level 2
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I have M21...i face the same problem since i update my phone.last update was security patch and around 844Mb 1 sep. 

 

Veer2000
Active Level 7
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Hey guys whoever is suffering with this problem please sign the petition and comment their too..


We need to expose SAMSUNG 2021 EXYNOS SCAM. 


Samsung needs to repair our device free of cost.


https://chng.it/7brCnGwgJV

Veer2000
Active Level 7
Galaxy M
Hey guys whoever is suffering with this problem please sign the petition and comment their too..


We need to expose SAMSUNG 2021 EXYNOS SCAM. 


Samsung needs to repair our device free of cost.


https://chng.it/7brCnGwgJV

VishalSSB
Active Level 3
Galaxy M
My M31s started Auto Freeze and Auto restart problem post August 2021 update from Samsung, tried everthing , from news and dicussion its either update code caused M31s to misbehave or some hardware failure but Samsung not saying word on it despite their are many M series users may be in lacs . Waiting september update for resolution else i will go to local techician and gets resolved whatever hardware issue , but this is FRAUD AND CHEAP AND NON PROFESSIONAL FROM SAMSUNG.IN.COM
MAHESAMSUNG
Expert Level 5
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Thx frend for like...
Galaxy M
Yes, it has been happening on our M30s also ........ Can't believe branded companies like samsung are also doing these kind of things,sending bad updates .