Original topic:

Samsung Galaxy M30S 6GB RAM and 128GB ROM Software failure

(Topic created on: 02-07-2021 06:29 AM)
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NagiReddyNagireddyga
Beginner Level 2
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Galaxy M

I had Samsung Galaxy M30S mobile.   Suddenly the mobile swiched off and displaying Samsung logo on screen.   Mobile not functioning since 1 day and Restarting the mobile again and again.   I can not under stand what is the problem.  Yesterday morning I taken work photos of more than 80 photos and videos.  After seeing this I am unable to recover my photos and data.  Samsung mobile completely spoil my future.   I am using LYF Water F1S mobile of Jio network since 4 years.  There is no any issue so far and functioning in correct manner.   In order to upgrade camera and RAM, ROM, Battery I purchased this mobile 1 year back.    It spoil my future.

8 Comments
AMPK
Expert Level 3
Galaxy M
They expect you to go for upgrade to new mobile
Abpal
Active Level 10
Galaxy M
Try holding power button and volume down key, then let me know the results.
Ehsank
Expert Level 5
Galaxy M
as of now try to do a hard reset or else visit service centre
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Galaxy M
please try again . if again failed then you go to service center
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A-
Expert Level 5
Galaxy M
Try these steps for resolving lagging issues:

A) Bro First Clear Cache Partition of your phone..Always do it after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.

B) If other built in apps are also lagging then,Restart your device in safe mode once and check your device for the issue.
you can enter safe mode by long pressing On power off menu.

C) If possible and if the above steps do not work for you...do a factory reset.

Bro Always FACTORY RESET your phone after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.
2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to FACTORY RESET option by navigating through volume buttons.
5. After selecting Factory Reset option,then click power button once.
6. Once Reset is done you will be taken to first option..Then again click power button to restart the phone.

Don't worry bro,Bugs usually arise after any major update and cause performance issues.
Keep cleaning Cache of apps frequently..like after every 2 or 3 days..this will prevent your phone from lagging issues .

Now, If it helped you with your problem you can accept it as solution by clicking on the 3 dots at my comment. 😊
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Galaxy M
if u can't boot into recovery mode then im afraid ur emmc chip js dead. in this case u need to change ur motherboard.
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arunraj90
Beginner Level 4
Galaxy M
me also have the same problem.... samsung service center executives says its problem im motherboard and need 6700 rs to change it😔😔.. samsung m30s is totally waste
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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