Original topic:

Samsung Galaxy M21 Heating Issue and Battery draining issue

(Topic created on: 08-11-2021 11:38 AM)
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zshuvo1
Active Level 1
Options
Galaxy M
My Samsung Galaxy M21 suddenly started to heat up in fingerprint area. When I start the phone the fingerprint area become hot. When I use wifi or data connection it heats up more. This cause a major battery draining. What should I do?
27 Comments
Vicky_A52
Expert Level 5
Galaxy M
Put unused apps to sleep
zshuvo1
Active Level 1
Galaxy M
Done that already. When the phone is on, fingerprint area heats up automatically. That area is always heating. If I use the phone it heats up more.
Galaxy M
Then please do visit service centre.
0 Likes
sfxut03
Active Level 10
Galaxy M
Nothing happens...I visited...they do a software reinstallation...but issue persists
0 Likes
zshuvo1
Active Level 1
Galaxy M
So there is no solution?
I used to get 1 and a half day of battery backup. Right now the phone's charge is draining even being idle.
0 Likes
Abpal
Active Level 10
Galaxy M
Check in device care, for error reports for apps.
0 Likes
Galaxy M
Same issue upper part is heated
0 Likes
zshuvo1
Active Level 1
Galaxy M
Did you find any solution? Is it a hardware problem?
Galaxy M
Not yet, no not hardware problem this started just after last update