Original topic:

SAMSUNG M33 5G- 5G NETWORK IS NOT AVAILABLE AFTER ONE UI 5 UPDATE.

(Topic created on: 12-24-2022 03:30 PM)
370 Views
thenameissrikrishna
Active Level 1
Options
Galaxy M






I used in only 3 days. The 4th day 26-11-2022 5G connection is not working in this SAMSUNG M33 5G Mobile. Yesterday I rest my mobile. It shows 5G Connection but network mode change even 5G is enabled. It converts to 3G/2G/LTE Only. After an I have One UI 5 Update. I download 2GB Size in my Mobile 5G Connection. After update was installed 5G is not Connected in this Phone.Even I reset my 5G is not Shown Kindly Fix this issue.

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After One Ui 5.0 Update I'm not able to use 5G even 5G Network available area.
17 Comments
CGReddy
Beginner Level 2
Galaxy M

just i received  software update it's of  18MB, now 5g is working...update the same 

0 Likes
Galaxy M
Yes, I have received update and now 5g is working. Thank-you samsung
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HKGARG
Beginner Level 2
Galaxy M
After update still jio 5G is not working only airtel 5G is working.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
NoodlesIAte
Active Level 1
Galaxy M
Still nothing has been solved. Please help
0 Likes
Mumbai7292
Beginner Level 2
Galaxy M
From where to download 18 Mb new update for M33 device??
0 Likes
Galaxy M
If you are in 5G network available area Go to settings and check updates and download & install
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Mumbai7292
Beginner Level 2
Galaxy M
5ghz not showing..What to do.
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