Original topic:

Restarting problem in M31

(Topic created on: 11-07-2021 10:51 AM)
586 Views
Parayramzan
Active Level 5
Options
Galaxy M
My phone keeps on restarting after one or two days , followed all suggestions from customer care -problem unresolved..
16 Comments
Parayramzan
Active Level 5
Galaxy M
My device is under warranty, should I go for replacement of chip or wait for software updates
0 Likes
SathishA50s
Active Level 4
Galaxy M
Sure bro.. go and ask...
0 Likes
Parayramzan
Active Level 5
Galaxy M
Thanks for suggestions
Galaxy M
I Prefer you to Change Motherboard

Or

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com
Parayramzan
Active Level 5
Galaxy M
Thanks for suggestions
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Parayramzan
Active Level 5
Galaxy M
Thanks for your acknowledging my problem, I hope your service engineers would be able to solve the problem at an earliest possible time so that my association with Samsung will continue for the time ahead.
0 Likes