Original topic:

Restarting issue

(Topic created on: 07-19-2022 01:42 PM)
429 Views
Ameeth__
Active Level 1
Options
Galaxy M
Currently I am using m31 and facing freezing and restating issue form the past night..It really irritate me...Not able to use the phone properly..even not able to check the WhatsApp messages...Not able to attend the call..As it is my primary phone what to do....Samsung must take action for this...
7 Comments
ashu_ashu
Beginner Level 2
Galaxy M
Same issue in m32 after update
nandith
Active Level 1
Galaxy M
Seems like a motherboard/processor issue has been exposed from the latest security patch update from Samsung itself. It will get fixed by the next update.
Ameeth__
Active Level 1
Galaxy M
Yeah may be...will wait until next update
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Galaxy M
Have u tried using your phone is safe mode?
Ameeth__
Active Level 1
Galaxy M
Yes..Try'ed everything. even after factory reset also facing this issue
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Galaxy M
Sadly service center is the only option is this case.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support! 

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support 

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