Restarting issue

[Ameeth__]

Currently I am using m31 and facing freezing and restating issue form the past night..It really irritate me...Not able to use the phone properly..even not able to check the WhatsApp messages...Not able to attend the call..As it is my primary phone what to do....Samsung must take action for this...

[ashu_ashu]

Same issue in m32 after update

[nandith]

Seems like a motherboard/processor issue has been exposed from the latest security patch update from Samsung itself. It will get fixed by the next update.

[Ameeth__]

Yeah may be...will wait until next update

[ѵօϲɑӀ4ӀօϲɑӀ]

Have u tried using your phone is safe mode?

[Ameeth__]

Yes..Try'ed everything. even after factory reset also facing this issue

[ѵօϲɑӀ4ӀօϲɑӀ]

Sadly service center is the only option is this case.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support! 

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support