Original topic:

Problem with Volte on Samsung M21

(Topic created on: 06-28-2020 01:51 PM)
4640 Views
Jasmeet17
Active Level 6
Options
Galaxy M
I have been observing from the past 10 days since I bought the mobile that Volte for both Sims sometimes work on Samsung M21 and sometimes not. The Volte symbol comes and goes on its own and there is nothing you can do about it. 
I am using the same mobile network in my home on 2 mobiles:  A Samsung M21 and a Redmi Y3 but Redmi Y3 never misses on Volte Signal while Samsung M21 for most of the time lacks Volte Signal.
I believe it is a Software glitch or Hardware issue with Samsung M21.
So I request other Samsung M21 users to kindly confirm if same thing happens with their Samsung M21 as well or is it a problem with my unit only.


Thanks,
19 Comments
iamrohitkm
Expert Level 5
Galaxy M
Inquire with your network operator once.
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Jasmeet17
Active Level 6
Galaxy M
I believe that Network Operator can do something when it will not work on any device not only Samsung M21.
0 Likes
Raghavendra98
Active Level 8
Galaxy M
Disable "VoWifi" and try again. I think the symbol comes and goes because it enables VoWifi when connected to WiFi.
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Jasmeet17
Active Level 6
Galaxy M
Just checked by disabling it and re enabling it but nothing changes
0 Likes
Raghavendra98
Active Level 8
Galaxy M
Switch off phone and Reinsert SIM card. Then, reboot.
0 Likes
Jasmeet17
Active Level 6
Galaxy M
Already tried that as well. Also sometimes the internet automatically switches on and off although the Mobile data option is on.
0 Likes
Raghavendra98
Active Level 8
Galaxy M
Are you sure it's not a network issue?
0 Likes
therohitaryan
Beginner Level 2
Galaxy M
I m too getting volte issue in my handset
0 Likes
Jasmeet17
Active Level 6
Galaxy M
Did you speak to Samsung Customer Care?
0 Likes