Original topic:

Problem related with my file after update to android 11

(Topic created on: 05-03-2021 03:26 PM)
381 Views
diasdavid
Beginner Level 3
Options
Galaxy M
Hello .in my mobile M51.which is under warranty now.after updating under my file section under android folder the data folder 📂 is not showing anything and that's why I can not access my data.due to this reason I called to samsung customer care india.and they could not help me with to resolve this issue.plz help me so than I can see and access my data which access I lost by doing Samsung UI 3 android 11 update.plz help to resolve my problem.
And I have purchased a Samsung galaxy tab so Lite and the same things is happening there also.and in my tablet google meet app is not working properly so I want help .
5 Comments
KaushalS
Active Level 6
Galaxy M
It's because of Android policy
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diasdavid
Beginner Level 3
Galaxy M
But in other mobiles who comes with inbuilt android 11 the my file section is showing data 📂 and its content is visible on there.but i am having this problem in the devices which was previously in android 10 and now it become android 11 in Samsung galaxy devices only!
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n_e_k_on
Expert Level 1
Galaxy M
That is the default android file system. No need to worry. That happened due to new android policy in android 11. In which you can't get access to android's system files. Nothing to do. We all are having the same.
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n_e_k_on
Expert Level 1
Galaxy M
You can Google it 🙃
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Anonymous
Not applicable
Galaxy M
Android 11....policy
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