Original topic:

Phone charging only on restart

(Topic created on: 06-25-2020 12:06 AM)
2851 Views
akansal
Active Level 1
Options
Galaxy M

Phone only charging only when I connect a USB Device and restarts the device.

Steps:

1. Phone Not charging-> connect the charger and restart-> Phone starts charging

2. Phone charging -> restart-> Phone not charging

Also while it keeps on giving notification USB connected and disconnected and display always on

2 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Muralibr
Beginner Level 2
Galaxy M
Phone charging only on restart
0 Likes