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Original topic:

Network issue after one ui7 update

(Topic created on: yesterday)
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Rajesh81
Active Level 1
Options
Galaxy M
When the one ui 7 arrived network issue start happen on jio 5g. Issue currently when i use wifi and then immediately switch to data and turn off wifi data will not work it will take 4min to work. Please fix this annoying issue in samsung m14
6 Comments
Solution
BiRdMaN
Expert Level 5
Galaxy M
Send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
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Rajesh81
Active Level 1
Galaxy M
Already
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Rajesh81
Active Level 1
Galaxy M
ALREADY SEND THE LOGS
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goodthings
Expert Level 5
Galaxy M
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate your input and want to assure you that the issue has been communicated to our error report team.

As mentioned, we kindly ask you to wait for their response. They are committed to providing a satisfactory resolution for you. Rest assured, your feedback is valuable to us, and we will consider it for future updates.

If you have any more questions or need further assistance, please feel free to reach out.

Warm Regards,
Samsung Customer Support

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