Resolved! Solved

Original topic:

Native Automatic call recording stopped working on M30s

(Topic created on: 05-30-2020 11:40 AM)
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Vishanavi
Active Level 9
Options
Galaxy M

Hello everyone,

 

I'm a user of M30s and from today onwards I started noticing that automatic call recording function is not working on my phone and at the same time it can record voice without any problem. I'm on Android 9 and software not support wifi calling. I tried

 

> clear the catch of the phone app and call recorder app.

 

> once again turn on and off the automatic call recording function.

 

> Restarted the phone.

 

>checked the call recorder's permission.

 

As of now, nothing works. Does anybody have the same problem as I have or if anyone knows how to fix this I'll be grateful please help me as it is very important for me, and please don't suggest restore or factory reset your device. See the attached screenshots.

 

Thanks in advance

20200530_103351.jpgScreenshot_20200530-104254_Package installer.jpg

3 Solutions


Accepted Solutions
Solution
Galaxy M
Clear data of call settings
or
are you using true caller or similar aaps
or
perform normal phone reset settings once
settings>general management>select reset>click on reset settings
or
perform reset apps preferences

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Solution
Galaxy M
I think you can use true caller. But voice recording will work with default samsung dialer only.
So don't set true caller as default dialer.

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Solution
Akashjohny
Beginner Level 2
Galaxy M

Had the same issue with my Samsung galaxy s8. Android 9

Now I changed the default call app from truecaller to native ... 

Its solved

View solution in context

27 Comments
Š
Expert Level 5
Galaxy M
Wifi-calling?
Vishanavi
Active Level 9
Galaxy M
VoWiFi- voice over WiFi 📶

If you want to know more check this article from our community

🔗 WiFi Calling Explained! 🔥 - Samsung Members https://r2.community.samsung.com/t5/Tech-Talk/WiFi-Calling-Explained/td-p/3362894
Š
Expert Level 5
Galaxy M
Call recording is not working with wifi-calling.
I meant if it is the case?
Members_DVt5DBj
Beginner Level 3
Galaxy M

Thanks for valuable info. you save my day

Vishanavi
Active Level 9
Galaxy M
yes, I know that. That's why I specifically mentioned my phone doesn't support wifi calling. Anyway thanks for the response 🤜🤛
Š
Expert Level 5
Galaxy M
Oh!
Jiyodilse
Active Level 9
Galaxy M
u need flash your phone with official updated stock rom once via odin mode...it can only solve all issue....
Vishanavi
Active Level 9
Galaxy M
That's pretty messed up 🤕
0 Likes
Joshi_124
Active Level 5
Galaxy M
is this a custom rom ?
0 Likes