Original topic:

M55 Camera

(Topic created on: 04-29-2024 04:46 PM)
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Members_0bBXwpS
Active Level 1
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Galaxy M

The camera on M55 is slow to focus. Even M52 camera is better. All photos are blurred. Please fix this issue ASAP.

4 Comments
Galaxy M
M55 is a new phone, so there will be a little bit of lack right now, it will get s/w updates for a very long time, everything will be fine,
So keep updating the phone whenever you get, camera etc. Everything will be fine, then you will say how good the phone itself is. And let me say one thing, never doubt your decision, always consider your choice good.
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cs_member10
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera application data-
Kindly check the device once after clearing the data from the camera app.
Please follow the below steps:
Navigate to apps screen and tap on Settings.>>Tap on Apps>>Tap on Camera>>Tap on Storage>>Tap on Clear Data>>

Remove third party application
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Navigate to apps screen and tap on Settings>>Tap on Apps>>Select the third-party application from Apps (Eg. DU Recorder) >>Tap on Uninstall>>

Check physical condition of your camera lens.
Broken camera lens>> Scratchy camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:
From the home screen tap on Camera>>Tap on Settings>>Scroll up and tap on Reset settings>> Tap on Reset.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

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vivek1989
Expert Level 5
Galaxy M
Fuvk-off
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vivek1989
Expert Level 5
Galaxy M
M52 5g was the best m series phone
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