Please Fix 5G Network Issue

[krishnamndl]

I am very disappointed in Samsung 5G service. This device have 14 5G band but did not gave 5G simultaneously it every time switch in 4G. But in other phone like OPPO Realme etc brand have low 5G band but give better 5G service in same ISP(Airtel, Jio).

I think it was software problem because.

So I request Samsung team to resolve this issue as soon as possible

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[mirsaqibdf]

Hi

[dubeymk]

Same problem face kar raha hu m32 5g par , network ke mamle me sabse kharab service hai samsung ki