Original topic:

M55 5G: Wifi turns on automatically... Even if hotspot is on.

(Topic created on: 02-28-2025 07:14 PM)
219 Views
asatyammis
Active Level 2
Options
Galaxy M
I have a Galaxy M55 5G. It's on the latest update (See image for info).

This bug is there since the last update. The Wifi keeps turning on automatically....
Sometimes it turns on even if the mobile hotspot is on but this phone doesn't support wifi and hotspot being on at the same time. It's not possible (I guess) but still the wifi gets on with hotspot working just fine!!

Samsung Team! come on! What's this?
Too much bugs on this phone:
1. missing display settings on this phone (vivid and natural).
2. quality of "eye comfort shield" feature on this phone

And now this...

image


7 Comments
Suresh9305
Active Level 4
Galaxy M
Try ressting all settings
0 Likes
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung Customer Support!

We want to inform you that all devices have different and specific features depending on their hardware and software. As of now, the particular feature that using wi-fi and hotsport at same you inquired about is not available on Samsung devices.

We appreciate your feedback regarding this matter and will take it into consideration for future updates.

If you are facing issues on your device after update, kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

fanboy12
Active Level 4
Galaxy M
Hello sir please check in your m55 5g if it has a system app named com.huaqin.sarsensormanager it can be dangerous 🙏
0 Likes
asatyammis
Active Level 2
Galaxy M
Yes I have it. How is that dangerous?
fanboy12
Active Level 4
Galaxy M
Dm me as soon as possible and also tell me is it asking for any permission
0 Likes
asatyammis
Active Level 2
Galaxy M
Why DM you? It's asking for phone permissions.
fanboy12
Active Level 4
Galaxy M
Yes it is an unknown app on some samsung phone which can be dangerous just make a post asking about this app from users and official
0 Likes