Original topic:

M53

(Topic created on: 09-18-2024 08:10 PM)
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AshuTech
Beginner Level 2
Options
Galaxy M
my samsung galaxy M53 vibration has stopped from last 3 months 
What can be the exact reason n possible solution?
5 Comments
Rohan_david
Active Level 4
Galaxy M
Did you tried factory reset
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AshuTech
Beginner Level 2
Galaxy M
No actually I have not save the gallery and all media and app files are important
I know it can work but issue is data
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goodthings
Expert Level 5
Galaxy M
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Disconnect all accessories (if any)
1. Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

Restart the device: Press & hold the power key> Restart> Tap again to Restart.

Sounds and vibration settings: 1-Go to Settings > Sounds and Vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
2-You must manually check that the vibration settings for the required functions are enabled.
3- To check System sound/Vibration control follow the given steps:
Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

Change Vibration Pattern and Intensity: Go to Settings > Sounds and Vibration>Then check,
1-Call vibration pattern.
2-Notification vibration pattern.
3-Vibration intensity.

If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.

Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.

There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.

Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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