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Original topic:

M52 charging issue in ui 5.1

(Topic created on: 04-27-2023 07:30 AM)
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KSac_H
Active Level 4
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‎04-27-2023 07:30 AM (Last edited ‎04-27-2023 09:19 AM ) in 

Galaxy M
After restarting my m52 the mobile charges at fast charging when it's turned off in device care. I have to toggle it on and off just to slow charge in android 13 does anyone else have this problem
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KSac_H
Active Level 4
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‎04-27-2023 07:35 AM in 

Galaxy M
This is the video. Service center told me it was software issue when they upgraded the device to one ui 5.1
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cs-member11
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‎04-27-2023 07:44 PM in 

Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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