Original topic:

5G not supporting after one ui 5.1 update

(Topic created on: 04-01-2023 12:32 PM)
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infidreams
Active Level 1
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Galaxy M
Recently i have updated my software to one ui 5.1. After 3 days, i noticed reduced speed in 5G from 600 Mbps to 60 Mbps. Fast forward today, it is not even detecting 5G network. 
Model - M52 5G

Samsung please resolve this.
7 Comments
GOPINATH-R
Expert Level 3
Galaxy M
What model
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infidreams
Active Level 1
Galaxy M
M52 5g
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ahs7ebba
Active Level 5
Galaxy M
5g is working well in my m52. Try to wipe your cache partition and check if it is solvedScreenshot_20230117_123010_Brave.jpg
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infidreams
Active Level 1
Galaxy M
Ohh..cool. i have tried wiping cache but problem still persist.
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BoopKiwi
Active Level 4
Galaxy M
reset network settings, worked for me, i have samsung m33 5g.
To reset network settings:
Go to general management
Click on reset
Click on Reset Network Settings
Click on SIM1/2 if you have 2 sims
Reset.
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cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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