Just 2 weeks before, i got the display of my M52 replaced for free by samsung after it had pink lines and my trust for the brand was very high. But just 2 weeks later, today my phone is essentially paperweight as from the morning onwards it is not tu...
Ever since the latest update (january patch), the battery life has become noticeably worse. Earlier with my usage, i used to get around 9 - 10 hours of SOT, now with similar usage, i barely get around 8 hours. Is samsung purposefully making the batte...
I recently purchased a M52 5g and the device has several pending software updates. Can i install all of them in quick succession or should i wait a bit after each update for it to settle in?. Also if you've got a M52, is there any major bug with the ...
I complained to the samsung ceo mail. Then they called me and asked to send job sheet. The service centre verified that there was no physical damage. So after several more calls , they authorised a free replacement. I have heard from the community th...
Also tag them in twitter. In my case there wasnt much lag, i got a call almost once every two days from filing complaint until the submission of phone for display replacement. Usually they tell you when they will call back.
Did you contact them through ceo mail? https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592&PROD_ID=G303850I had the same problem but with a pink line. After i wrote to ceo mail, they called me and i ha...
