Original topic:

M52 5G battery drains even in idle state

(Topic created on: 08-24-2022 06:50 PM)
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TechySud
Active Level 6
Options
Galaxy M
I have two devices of samsung one is samsung A52 4G and other is M52 5G. The battery drop in idle state for A52 4G is negligible but in M52 5G its significant and noticeable. If any developer is checking this please do note this and fix this issue in upcoming updates.
5 Comments
mobileTester
Active Level 4
Galaxy M
Ensure the network mode is set to lte/3g/2g.
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TechySud
Active Level 6
Galaxy M
Both the phones are on same wifi network and mobile network set to LTE only.
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ahs7ebba
Active Level 5
Galaxy M
How much battery is draining? My phone only drains 2-3% during the night.
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Biren55
Active Level 8
Galaxy M
I am facing this. Is this problem happening to M52 users?Screenshot_20220904-085643_Samsung Members_48711_1662262003.jpg
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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