Original topic:

M51 slow update download speed

(Topic created on: 03-10-2021 10:50 PM)
1305 Views
Anonymous
Not applicable
Options
Galaxy M
I am on a 50 Mbps WiFi speed.

The M51 download is showing more than 3 hours.

Is this normal? 


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9 Comments
papluTaplu
Active Level 7
Galaxy M
actually your wifi is weak or maybe some background apps consuming your data speed
try with sync off and go setting>apps>option>show system apps>software update
than clr cache memory
and than reboot and try again maybe it works
DrJhatka
Active Level 4
Galaxy M
No, Restart your device and try to do a speedtest then start downloading the update file.
I have 60 Mbps plan and it took around 5-6 minutes to download the update file.

If my answer is able to fix your problem then mark this as solution.
DarkClawX
Expert Level 2
Galaxy M
I don't know why but I too faced this issue while trying to download a dlsecurity patch update once. my wifi is of 100mbps and it was providing me 40mbps (nearly) at that time. but the update was taking many hours. I finally had to switch to mobile network and then it was downloaded within seconds. I don't know what's the issue.
DarkClawX
Expert Level 2
Galaxy M
try this. restart your phone once and then try. and if it doesn't work, then most preferably, update using Smart Switch...
Ehsank
Expert Level 5
Galaxy M
software update is little bit slower than normal download and it will change time to time
Abhishek13892
Expert Level 2
Galaxy M
You can use PC for update and for that you need to download smart switch for mobile as well as pc. I am giving you link by which you download smart switch app.

For Mobile

https://play.google.com/store/apps/details?id=com.sec.android.easyMover

For Laptop/PC

https://www.samsung.com/in/support/smart-switch/

1- you phone should connect with pc/laptop via Usb cable
2- you pc/laptop has separate internet connection not with phone whom you are updating
3- By opening the smart switch app in pc/laptop will show your mobile phone, there below that you can see if update available for your phone
4- If available, you can download and install

If it helps and solved your query, Accept it as solution, It will help other too
Anonymous
Not applicable
Galaxy M
thanks 👍
0 Likes
bsaikrishna
Active Level 8
Galaxy M
reset your wifi connection settings ... it will work for sure
0 Likes
SumitKundra
Active Level 1
Galaxy M
My wifi speed 150 mbps..before i dint get any problem..now a days only getting 10 mbps .. on other phone getting speed more than 150 mbps
0 Likes