Original topic:

M51 has no call recording option

(Topic created on: 12-26-2020 03:32 AM)
7287 Views
bgbg
Beginner Level 2
Options
Galaxy M

Wifi calling is disabled, Phone is the defult app, I have cleared the cache but still no option for call recording.

photo_2020-11-05_02-26-44.jpg

10 Comments
Galaxy M
From where you bought this device? as some country doesn't allow call recording
0 Likes
s4s
Active Level 7
Galaxy M
During call, if you click three dot button on top right, you will see record option if your model support recording. Can you check if record option is there in calling screen.

There is no setting available in phone settings I think.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

In order to enable the auto call record in your device kindly go through below given steps:-


Tap dial pad> three dots on the right corner of the screen>click on setting>click on call records>select auto call record>enable it.

 

If the issue still persist kindly send us the error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
NibeditaM
Beginner Level 2
Galaxy M
hi team u don't have option like three dots..
0 Likes
Salaar1
Beginner Level 2
Galaxy M

Hi, i had bought samsung M51 from Dubai UAE. I have a problem regarding call recordings as i have no such option in my phone. In this case what should i do for recording the calls.

Thanx 

0 Likes
Azharuddin123
Beginner Level 2
Galaxy M
hi , i tap on dial pad and clicked on three dots on the right corner of the screen>clicked on setting> but hear there is no record calls option, for this what should we do
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VishalTillu
Beginner Level 2
Galaxy M
My call recording stops in between, and that is creating a big problem, how to avoid that?
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ismailshasyed
Beginner Level 2
Galaxy M
Hi
I am enable the auto call record.
It's also showing while calling.
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SourabhM
Beginner Level 2
Galaxy M
My call recording stops in between. Sometimes 3 sec some times 30 sec. When call is more than 1 min