Original topic:

M51 display issue.

(Topic created on: 09-15-2023 06:49 AM)
744 Views
Farzy15
Beginner Level 5
Options
Galaxy M
For past 2 to 3 days im facing screen flickering with greyish yellow tinge. Trying to screen capture but it shows no difference in the recorded video or photo
s. What can be done? 
Video showing flicker


image
Normal when no flicker


image
Image with flicker


12 Comments
UserAdik12
Expert Level 5
Galaxy M
Get M33 5G
0 Likes
VarunPuro
Active Level 4
Galaxy M
Paisa aap doge bhai?
UserAdik12
Expert Level 5
Galaxy M
No 😆
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support

We acknowledge your issue and request you to please report the problems of your Samsung smartphone with a log file. Also, share a short video clip or 4 to 5 photos for better understanding. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

0 Likes
HiteshHitesh
Active Level 1
Galaxy M
Same problem after update
imran5554
Beginner Level 2
Galaxy M

i am also facing same issues in my samsung m51

Farzy15
Beginner Level 5
Galaxy M
Customer care people contacted me and said to take my phone to service centre. they insisted me to change phone display and i have to pay for it as the warrenty period has expired.I asked them you is that most of the people facing this problem after update. He simply said "millions of people have purchased and not all have this problem."

I lost hope on them. For The cost for changing display i would buy new phone.
0 Likes
ThakurRohit
Active Level 2
Galaxy M
Same problem my m51
Farzy15
Beginner Level 5
Galaxy M
Now that flickering stoped and my display looks faded out completely. No more dark black screen colour seen
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