M34 5G network connection problem after switching from WIFI to Mobile network.

[koushikDey]

After OneUI 6.0 update mobile data cannot access when switching from a WiFi network to Mobile network every time. But 5G mobile data works and accesses the web when tapping 2 times repeatedly on the mobile data.

[BSP121]

Copied & Duplicate Thread
https://r2.community.samsung.com/t5/Galaxy-M/SAMSUNG-M34-5G-data-connectivity-problem-after-switchin...

[koushikDey]

Not copy.. this problem facing

[BSP121]

Maximum mobile with OneUI 6.0 suffering this issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Check device network mode settings: Settings> Connections> Mobile networks> network mode SIM1 or SIM2> Select network mode(set device network mode as 5G/LTE/3G/2G (auto connect) mode.).

Check network operator settings: Settings> Connections> Mobile networks>Network operators> Select automatically> OK> Registered on the network.
Note: We recommend setting device network operators as automatically.

Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

Reset settings: Settings > General Management > Reset.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support