Original topic:

M31 Bug

(Topic created on: 10-02-2020 03:13 PM)
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Samsung_CXni2LK
Beginner Level 2
Options
Galaxy M

My issues are as below

 

Issue 1 :- 

Description :- When Home screen of my Samsung M31 is locked and screensaver is appearing on lock screen, the time is not getting Updated, it has already been adjusted to automatic time.

 

e.g i am locking a home screen at 3:30 PM and then lock screen is appearing and phone is showing screensavers, but even after 4-5 minutes the lock screen is still showing the time as 3:30 PM, the time on the lock screen is not getting updated.

 

Issue 2 :-

Description:- When i am doing a whatsapp video call, or audio call, at home screen it does not show updated time, the time which is being displayed when the call was received or dialed upon

e.g i had a call with someone yesterday at 1:09 PM and the call went for 11 minutes, when i was about hang a call, the time was still being shown as 1:09 PM on the home screen

 

Can anyone please help me out to sort the above 2 issues?

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6 Comments
AjaiX2015
Active Level 8
Galaxy M
Try restarting the device and make sure all the system apps are updated.
This is a peculiar case. Haven't noticed this in my M31
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Ehsank
Expert Level 5
Galaxy M
is your phone at auto sync?
AMPK
Expert Level 3
Galaxy M
Go to Device care and clear the catch.
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Samsung_Support5
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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samjet
Beginner Level 2
Galaxy M
The call recording option in Samsun m31 has bug. it does not get activated.
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souravsoni09
Beginner Level 2
Galaxy M
my samsung m31 is getting locked daily for 1440 minutes. why this is happening
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