Original topic:

M30s charger detection and charging issue.

(Topic created on: 08-21-2020 12:12 PM)
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SRishikesh
Beginner Level 2
Options
Galaxy M

There is a weird condition with my phone , when I try to charge it with my charger ,  it puts itself in a loop of connected and disconnected.

But when I try to charge with my laptop it charges fine.

Seeking help.

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3 Comments
veer
Expert Level 5
Galaxy M
Go to service center brother if problem with charger or not
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Anonymous
Not applicable
Galaxy M
If you used same cable with laptop then It might be adapter issue.. If you purchased before march/ After January your accessories now has 8months warranty go to service centre and replace it.
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Samsung_Support5
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check connectivity
Please check whether the charger cable and adapter is fixed well. Remove charging cable and reconnect with mobile phone properly.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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