M21 automatically restart problem

[Shafiq_Babu]

My galaxy m21 take restart automatically after stopping auto optimisation process and follow all steps given by Samsung but nothing to happen for this reason. 

It is very saddest for Samsung user.

[hello2000]

There is a bug in samsung m21, I have used m21, I have also faced the same problem, so please don't stop auto optimisation, the bug will harm your mobile greatly.
Hope it hepls....

[animeshmodi]

It is because of last buggy software update.

Change motherboard for 6k-8k and never choose Samsung again.

[Shafiq_Babu]

Never choose Samsung again

[Shafiq_Babu]

Samsung can remove buggy software and create update software!
Many M21 user face the same problem.

[animeshmodi]

No it will not, many people including BA's raised it on senior level, but Samsung ignored

[AlphaTrion]

This issue have been reported here a number of times by others too.

Samsung just doesn't want to resolve or look into this. Its clearly their mistake which occurs right after an update (and will not able to downgrade to an older version even from service centre). The only solution is to replace the motherboard according samsung.

Never choose samsung again.

[Prashantkgupta]

I'm not facing these problems now because 👇
I didn't Download and install September update. 🤪

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/  

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards, 
Samsung Customer Support