M21 Service Problem

[Soumya_Hazra]

I am Using Galaxy M21.

Just after using 1yr and 2 month, My mobile is getting restarted automatically. One day it took reboot but got stuck in SAMSUNG logo.

I went to SAMSUNG forum, I found many peoples are having the same issue after updating SAMSUNG UI.

I went to SAMSUNG Service Center, They told me I need to change motherboard and that will cost 5,300+Tax+Service Charge

I went to SAMSUNG Store for asking exchange price, They told me I will get 2,000 to 2,500 as exchange discount.

So, I totally believe that, SAMSUNG is cheating with their customer, with this Product. Cause, I came to know from SAMSUNG Store, that maximum M21 customers are facing the same issue and Store person also said that M21 is a defective product (though I don't have any written document from Store).

Either We need to believe that SAMSUNG mobile will last only for 1 year, or SAMSUNG has released this model just to cheat us intentionally.

SAMSUNG should compensate or give some subsidy for changing motherboard for this model, because SAMSUNG know very well that this model is a defective model.

In our area, we are promoting SAMSUNG to avoid China Brand, but if this is the behavior from SAMSUNG, how can someone rely on this brand.

[RαʝҽʂԋKυɱαɾ21]

NOWDAYS SAMSUNG PHONE QUALITY HAS DEGRADED !

[prashantpophale]

M31 stuck on logo.
Useless product.
Wast of harden money.
Hangsung cheating innocent Indians.

[Husain53]

Its not harden money. You should write hard-earned money.

[prashantpophale]

😀it's shortform.

[SandeepPrajapat]

You are right bro...i have faced same problem

[SandeepPrajapat]

I am not suggest to buy samsung mobile..i can't believe after buy samsung. M21 phone

[Ashwinash]

Due to software bug I think. .

[Soumya_Hazra]

If it was software issue, then Service center technician is **bleep**. If it was due to software update, then it was duty of Samsung to compensate their customer. If it was not related to software, then Should we believe that a 14K phone will last only for 1 year. The worse brand.

[Ashwinash]

Few day's before I saw an article related to restart issues. . I think issue is fixed