Original topic:

Issue after updating M30s to Android 11

(Topic created on: 02-11-2021 12:39 AM)
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DedSec321
Active Level 5
Options
Galaxy M
After updating to Android 11 Phone consuming alot RAM and while using full screen gesture phones start stuttering and become slow but while using navigation button phone perform well and fast maybe they didn't optimize full screen gesture 
10 Comments
Ehsank
Expert Level 5
Galaxy M
try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
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DedSec321
Active Level 5
Galaxy M
bro I tried all this steps nothing change phone is fast only while using navigation buttons but phone gets slow while using full screen gesture
Ehsank
Expert Level 5
Galaxy M
you done all 3 steps? and not worked 🤔🤔
once Reboot in safemode
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DedSec321
Active Level 5
Galaxy M
yes I already did this steps but didn't helped I didn't try safe mode I am trying now
Hakase
Beginner Level 2
Galaxy M
What good does wiping the Cache Partition do?
Ehsank
Expert Level 5
Galaxy M
Refresh your phone's memory.
Improve performance especially after firmware updates

Run smoother

Open apps quicker

Avoid glitches in either the firmware or hardware

Fix minor problems that may occur every now and then

Refresh your phone’s memory

Boot successfully when it gets stuck on the logo

Improve performance especially after firmware updates.
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DarkClawX
Expert Level 2
Galaxy M
not facing any such issue.
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ndjf
Active Level 8
Galaxy M
I never used full screen gesture. So, I don't know.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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