Subject: Battery Drain and Overheating Issues on Samsung Galaxy M34 5G After One UI 7.0 (Android 15) UpdateDear Samsung Support Team,I’ve been facing significant issues with my Samsung Galaxy M34 5G since updating to One UI 7.0 based on Android 15. The battery is draining much faster than before, even with minimal usage. Previously, my phone’s 6000mAh battery would last over a day, but now it barely lasts 8-10 hours with normal activities like browsing, WhatsApp, and YouTube. Additionally, the phone overheats noticeably when using 5G, even during light tasks or short calls, which is concerning for both performance and battery health.I’ve tried troubleshooting steps like:Turning off Wi-Fi, GPS, and Bluetooth when not in useEnabling
Power Saving ModeClosing background appsChecking for software updatesLowering screen brightness and disabling adaptive brightnessDespite these efforts, the issues persist. I’ve also noticed similar complaints from other users on forums and social media, indicating this might be a widespread problem with the One UI 7.0 update. Kindly address these battery drain and overheating issues in the next update or provide a solution to resolve them. I’ve checked the battery status via the Samsung Members app, and it shows no hardware issues.Please prioritize a fix, as this is affecting the user experience of a great device. I’m attaching log files through the Samsung Members app error report feature for your reference. Thank you for your support!
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
I had to uninstall at least 15 apps for the phone make it functional. It's more like a feature phone now. Camera app is laggier than ever and the back is constantly warm leading to rapid battery drain. Hoping for an update fixing these issues.
