Original topic:

Internet speed problems on Samsung M30s

(Topic created on: 01-10-2020 09:10 AM)
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Jayakrishnanjk
Active Level 1
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Galaxy M
I'm facing problems internet connectivity issues. Internet speed is so slower that other phones and speed drops even worse after screen off(negligible i would say) . I'm okay with other features but what's the use if internet is low in digital India?!

47 Comments
Galaxy M

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Reset network settings (Scroll down notification panel >Settings >General Management >Reset >Reset network settings).

> Check via other SIM card in the device.

>Go to Settings>Connection>Mobile Networks>Access Point Names>Reset APN as default. ( If you are using prepaid SIM).

>Go to Settings> Connections>Mobile Networks> Network Mode> Select Auto- mode GSM/WCDMA/LTE.

>Kindly restart the device and then check.

If issue still persists, kindly get in touch with the concerned network service provider.

 

Regards,
Team Samsung Members

0 Likes
Etp
Beginner Level 2
Galaxy M

What you said above,I did all in my phone samsung M30s.,facing same network speed issue,this is not a network provider issue this is phone issue,failure in network speed.

NiteshChhabhaiya
Beginner Level 2
Galaxy M
same problem I am also facing, with same SIM card in OPPO and MI phone working absolutely fine
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Vimal075
Beginner Level 2
Galaxy M

everything has been tried but very low speed compared to other mobile, even mobile of Rs 6000, preforming better than m30s, for internet,
please solve the issue by update

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Galaxy M
no specific improvement after doing the same
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shankarambhore
Beginner Level 2
Galaxy M
everything has been tried but very low speed compared to other mobile, even mobile of Rs 6000, preforming better than m30s, for internet,
please solve the issue by update
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Samsung_lfWTcWT
Beginner Level 2
Galaxy M

I am also facing same problem. all my family member getting good internet speed with same service provider but in my device it is very pathetic response. Samsung is completely ignored network quality in this device "Samsung M30s". Request you to fix this issue through software update urgently.

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ManuMallu
Beginner Level 2
Galaxy M
This will not work
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Amitkumar88
Beginner Level 2
Galaxy M
I also face the same issue on my m30s yes it's mobile issue not a sim issue and network providers I have moto g4plus there no internet issue with same sim
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