Original topic:

Internet Connection Issue-Reg.

(Topic created on: 02-05-2022 10:02 AM)
403 Views
Vikings_Dev
Active Level 4
Options
Galaxy M
Very often Internet on my M21 automatically turns from 4G to E, no website opens and it is almost zero internet connectivity.

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7 Comments
Galaxy M
Jim won't have this
Airtel has this issue
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Rohitmaurya1
Active Level 3
Galaxy M
Open settings ~open connection~
Open mobile network~open network mode set 4G
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GalaxyF12user
Active Level 6
Galaxy M
First you must update your phone..it's on Android 10 😑
mHappiee
Expert Level 5
Galaxy M
It can be an issue with network in your area
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Jasmeet17
Active Level 6
Galaxy M
This is an issue with using Airtel on Samsung M21. Only way out is using some other network Sim or some other brand mobile.
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yodaAbhi12
Active Level 7
Galaxy M
Airtel with any other sim switches to 2g then again to 4g especially with Jio in m21....
So either use the device single sim or maybe using other operator sim with airtel will help...
If you find this useful click 3 dots n then click accept solution
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  
 
Warm Regards,
Samsung Customer Support 

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