Original topic:

Device gets heated when connecting to the internet and in sun without internet.

(Topic created on: 04-02-2025 09:15 AM)
313 Views
mdabrarulhaque
Active Level 1
Options
Galaxy M
The device gets excessively heated whenever I connect to the internet. When i used to move one place to another during day time i can feel my device gets heated even in my pocket. This issue not only affects the device's performance but also raises safety concerns.
This issue should be fixed. Is there any possible idea how to fix this issue.?
9 Comments
Galaxy M
My device is Galaxy M 35 5G. 👏
0 Likes
Devv_007
Expert Level 5
Galaxy M
Normal with Samsung phones.
ancientSoul
Active Level 1
Galaxy M
You should get it checked at the Service Centre.
Do make sure to run Diagnostics in your Settings.
Galaxy M
I ran diagnostic test multiple times and I show one thing very interesting when my device gets over heated two sensors not pass the diagnostic test.
ancientSoul
Active Level 1
Galaxy M
Which two sensors?

Either way it's an issue. You should now visit a service centre to get it fixed, because overheating phones are a high risk.
Galaxy M
I'm pretty sure those sensor were light sensor and Gyroscope sensor.
0 Likes
AudioJack35
Active Level 10
Galaxy M
Exynos and maybe defective cooling systems
Galaxy M
Device gets 🔥 heated within 2 mins in YouTube streaming. Maybe you are telling truth about samsung Exynos chipset
0 Likes
Janmajaya123
Active Level 10
Galaxy M
Samsung users, we need your voice!
You also suffering from any issues that you have? You're not alone!
Like, comment & support this post to make Samsung listen!
Click now: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-You-Let-Us-Down-We-Deserve-Better/td-p/18960637
0 Likes