Huge issue in Samsung M35

[ANKUSH20]

I just purchase the Samsung galaxy M35 on 12th April 2025 almost 3 days ago and the battery backup is worse as the battery is 6000mAh. It heavily discharge the battery more than I expected. Please samsung you also know this ,in 3 days a user can't damage the entire battery even that I am a simple user. 

● Check this issue on this exynos processor I heavily doubt of this chipset Please optimize this chipset. We don't need antutu score higher, we need a overall stability and performance.

● Also overheating issue on simple phone call even I run application like WhatsApp and stuffs.

My 3.5 years old phone have 5000mAh battery that perform better compare to 3days of this phone experience.

☆ Please check the issue and focus that SoC it's not optimized.

[AjaiX2015]

This is pretty normal for every samsung phones.
In the 1st 1 or 2 weeks after purchase, the device runs many battery draining processes in the background learning your usage patterns, setting up accounts and processes and updating apps. This will be resolved after the said time period, especially after turning on adaptive power saving and dark mode.
Also if unused, turn off NFC as it also utilizes some battery.

[ANKUSH20]

I try to optimize my side but I think you are right I need to give some time

[kav3]

😊😊😊

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

5. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

8. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[goodthings]

Your's device is very new so please give it some time. After some time and After some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[babaibasu]

Same problem bro only not u .... I think 3 month old m35 user face this problem

[Pranshu0880]

Same issue here also, I purchased m35 on 1st april and now I am using it for 26 days but battery is draining fast like 11% to 12% for only one hour of instagram scrolling. Nothing will happen bro we only get fooled.
If we have to do power saving, use on 60hz then why should I rather a 10k phone I first time purchased a 22k phone but battery backup is degrading.