Original topic:

Heavy lagging issues while gaming in Android 11 update

(Topic created on: 3/23/21 8:07 AM)
Hardik1947
Beginner Level 4
Options
Galaxy M

After the recent update of android 11 on Samsung Galaxy M51, my device is having issues with gaming.  There were zero issues in previous OS with gaming even in high graphics setting in most games. Some games lag heavily even in lowest settings. To anyone out there, have u found any solutions yet?

 

PS--I have tried all things in post https://r2.community.samsung.com/t5/Galaxy-M/Facing-Frame-Drops-While-Playing-Game-on-My-Samsung-M51...

Nothing seems to work so far.

7 Comments
AbhishekPuri
Active Level 10
Options
Galaxy M
clear cache partition
Step Clear Cache Partition

step 1

Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

step 2

Press Volume up and power button (also press bixby button if present) at the same time .
step 3

Keep it pressed until samsung logo appears on your phone.
step 4

Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.

step 5

After selecting Clear Cache Partition option,then click power button once.
step 6

Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone
0 Likes
Ehsank
Options
Galaxy M
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
0 Likes
Hardik1947
Beginner Level 4
Options
Galaxy M

Already tried all steps above. nothing works. Can I downgrade the update?

 

Ehsank
Options
Galaxy M
No dear its not wise and not an easy, better visit service centre and get reinstall software from them
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
VishiRajpal
Active Level 2
Options
Galaxy M
This Doesn't work at all
Iam Facing the same issue After a11 update
it was fine before update used to many games without having lag / Frame Drops
Now it has become Nightmare
hoping For best in April Update
hope Samsung will resolve this issue in it
Omamai4141
Beginner Level 2
Options
Galaxy M

I have the same problem with my Tab s7..it was good with android 10..now with android 11 i cant play because of frames drop and lagging in games like Pubg