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03-23-2021 12:37 PM in
Galaxy MAfter the recent update of android 11 on Samsung Galaxy M51, my device is having issues with gaming. There were zero issues in previous OS with gaming even in high graphics setting in most games. Some games lag heavily even in lowest settings. To anyone out there, have u found any solutions yet?
PS--I have tried all things in post https://r2.community.samsung.com/t5/Galaxy-M/Facing-Frame-Drops-While-Playing-Game-on-My-Samsung-M51...
Nothing seems to work so far.
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03-23-2021 01:17 PM in
Galaxy MStep Clear Cache Partition
step 1
Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.
step 2
Press Volume up and power button (also press bixby button if present) at the same time .
step 3
Keep it pressed until samsung logo appears on your phone.
step 4
Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
step 5
After selecting Clear Cache Partition option,then click power button once.
step 6
Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone
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03-23-2021 02:10 PM in
Galaxy MA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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03-23-2021 02:26 PM in
Galaxy MAlready tried all steps above. nothing works. Can I downgrade the update?
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03-23-2021 02:34 PM in
Galaxy M- Mark as New
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03-25-2021 10:11 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-27-2021 01:10 AM in
Galaxy MIam Facing the same issue After a11 update
it was fine before update used to many games without having lag / Frame Drops
Now it has become Nightmare
hoping For best in April Update
hope Samsung will resolve this issue in it
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05-21-2021 02:23 AM in
Galaxy MI have the same problem with my Tab s7..it was good with android 10..now with android 11 i cant play because of frames drop and lagging in games like Pubg
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07-30-2021 07:35 PM in
Galaxy MI have the same problem here with my Samsung A20S, it was okay before when play FGO in android 10. But after update to android 11, it became laggy and sometimes freeze..