Original topic:

Heating Issues In Samsung Galaxy M30s

(Topic created on: 02-13-2021 05:45 PM)
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GalaxyDeepak
Active Level 3
Options
Galaxy M
After the One U.I 3.0 & Android 11 update , my smartphone Samsung Galaxy M30s is facing heating issues... I never seen such heating issues before the update but now after update I'm facing such heavy heating Issues while using phone and also while charging the Smartphone.
9 Comments
Ehsank
Expert Level 5
Galaxy M
if while charging just remove cover and keep mobile from display side and observe further you can Try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
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_HK02_
Expert Level 2
Galaxy M
I was also thinking my phine will get the same bugs . But after the update , i got less heating , and i got many people saying their phone's battery life reduced a lot . But mine was opposite , i faced better performance . I dont know why different observations are coming from different devices?

Screenshot_20210213-174439_Device care_44502.jpg

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Abpal
Active Level 10
Galaxy M
Here, also, I am facing no heating issue. Even it's performance is much better now.
_HK02_
Expert Level 2
Galaxy M
Yeah
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Jiyodilse
Active Level 9
Galaxy M
u need to install official updated os from service center or by odin ...
and check again
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Abu92baker
Beginner Level 2
Galaxy M
Bluetooth disconnecting and automatically connecting. not able to solve this issue
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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GalaxyDeepak
Active Level 3
Galaxy M
Is this guy trustable???...I don't think so
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Siddhant09
Active Level 1
Galaxy M

I'm also facing the same issues you are facing with your m30s I also have the same device my phone heats up even in normal use like while watching yt videos even at very low quality ( 240p pr 360p only) I don't know why, it's performance and battery also slightly reduced after UI 3.0 and Android 11 update

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