Original topic:

Greenline issue

(Topic created on: 01-07-2024 11:36 PM)
244 Views
vishnukuttan358
Beginner Level 2
Options
Galaxy M
I got a greenline is my Samsung m51 and it is very bright . It all started with low intense line and it became very bright now. Last update was on August 2023. I reached out to Samsung , but they told they will check , but expecting a positive response from them. 
9 Comments
Itszishanshah
Active Level 3
Galaxy M
🙄
0 Likes
LiYaKaTh15
Active Level 3
Galaxy M
Please Don't Expect, I Got a Pink Line.

They Are Not Gonna Help You Out.

I Tried All Possible Ways, Went to Service Center and Mails Everything.

A Person Will Call and Say Dec 31 the Free Change Is Completed.

Now, We have to pay.

And The Line is Caused due to Software Update.
20240102_191437_1000094154_1704203277.jpg20240102_191512_1000094155_1704203261.jpg
Irfan_hoque
Active Level 1
Galaxy M
Same here green line issue S21FE
0 Likes
Krishan15
Active Level 8
Galaxy M
So sad brother
0 Likes
goodthings
Expert Level 5
Galaxy M
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.
0 Likes
Piyushdas07
Active Level 6
Galaxy M
Screen shot
0 Likes
Anand_Avnish
Active Level 8
Galaxy M
I wrote a post title " we need unite" u r invited to share ur opinion nd what u tried....
Make it bold...
https://r2.community.samsung.com/t5/Tech-Talk/we-need-to-unite/td-p/15292443?src=ShareByUserCM3
0 Likes
cs_member10
Expert Level 5
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Please visit this mentioned links to resolve your device issue:

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

0 Likes
AUR555
Active Level 1
Galaxy M
Yeah i also got a line on display.But it is like a invisible one.Straight from top to bottom.i don't know when it is going to change colour.Also is the new security update is safe to do.Because i have screen flickering issues after i had done Aug 2023 security patch update.So i am not confident to do this update.Any related news with this?
0 Likes