Original topic:

Green line issue

(Topic created on: 02-09-2024 07:26 AM)
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msq001
Active Level 5
Options
Galaxy M
My last samsung phone m30s having mother board issue with famaous exynos 9611 processor after software update . 
And now My current samsung phone M52 5g also has green lines issue after software update. Samsung refuses to replace the screen for me and other users as well even though this is a defective model that was released without adequate testing. Lesson Learnt: Don't ever buy a Samsung product again. We all learn it the hard way. 
Samsung is the worst and I don't why samsung is playing with even loyal customers who using their products for more than 10 years like me.
5 Comments
goodthings
Expert Level 5
Galaxy M
Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Thanks.
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msq001
Active Level 5
Galaxy M
I had done everything nothing happened bro. I frustrated now.
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goodthings
Expert Level 5
Galaxy M
Please don't frustrated, complaint again and again repeat on same chanel. Thanks.
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RanjitaBiswas
Active Level 3
Galaxy M
I'm getting the screen of my m52 replaced for free. It's currently in the service center for repair. This post will definitely help you:
https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-M52-GreenLine-issue-solved-Samsung-service-centr...
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We'd request you to share your contact details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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