Original topic:

Screen problem

(Topic created on: 02-08-2024 05:10 AM)
260 Views
adRaj
Beginner Level 2
Options
Galaxy M
After software pink line on my M52 5g screen ,what I do
5 Comments
Lekshmanan
Expert Level 3
Galaxy M
Take your device to service center
0 Likes
goodthings
Expert Level 5
Galaxy M
Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
RanjitaBiswas
Active Level 3
Galaxy M
I'm getting the screen of my m52 replaced for free. It's currently in the service center for repair. This post will definitely help you:
https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-M52-GreenLine-issue-solved-Samsung-service-centr...
0 Likes
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes