Original topic:

Green line Issue in my Galaxy m52

(Topic created on: 03-04-2024 03:34 PM)
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Antim21
Active Level 1
Options
Galaxy M
Recently in afternoon (4th march 2024)a green line appeared on my centre of the screen can someone tell how to fix this
I watch videos but find no solutions and this has happened to many galaxy devices how do you guys find the solution 


There is no pressure applied on screen due to which this can happen or the phone has fallen 
Hrs before it was working fine suddenly it happened and its look bad 
Is this a software issue because it has not fallen or applied pressure forecly.
This is really bad samsung I feel disappointed 
Please help me to solve the issue.
 
Edit: Done diagnostic test showed no error..
10 Comments
Pallav0024
Active Level 6
Galaxy M
It can only be fixed through screen replacement visit ur nearest service center
0 Likes
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue.Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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DEBASISNANDI
Active Level 3
Galaxy M
Today any software update ??
Antim21
Active Level 1
Galaxy M
No, but a month ago, the security update was there
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Dhiram
Active Level 1
Galaxy M
This is a common issue in recent Sangsung phones. It's becomming hard to trust Samsung this days
Azam-Saudagar
Active Level 1
Galaxy M
You guys are solving only s series phones issue but not even looking for m series phones, feels like i need to think for buying a new samsung handset, as you guys only solve the issue of selected smartphones
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prit10am
Active Level 1
Galaxy M
I haveM52 5g i also faced green line issue after the software update.
When i went to samsung care they told to do scree replacement by paying the money.
Why we will pay the price ??
After update green lines are coming.
Samsug must solve this as soon as possible.
Samu g giving free replacment to flagship phone.
We also paid money and bought those phone why samsung not giving to those m series mobile.

Its a pathetic situation going ifa samsung will do like this thn here after no one will buy samsung phone.