Resolved! Solved

Original topic:

Green Line issue in display without physical damage

(Topic created on: 06-22-2024 01:15 PM)
664 Views
Sanmuk
Beginner Level 2
Options
Galaxy M
My display get green line without any physical damage this is very Unacceptable 
Galaxy M52 5G Model 
Android 13
May 2024 Security Patch 
6 Comments
Solution
MR_PRIME
Expert Level 5
Galaxy M
Visit Samsung service center.
Ask them to replace free of coast. If they don't make a video and tag Samsung India and Gyan Therepy on Twitter.

If you like my help.
Click on 3 dot cornor and accept as Answer
0 Likes
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Ketan47583
Active Level 3
Galaxy M
Tweet on twitter with your phone photos and whats your matter
0 Likes
irshadizzath
Active Level 4
Galaxy M
Nothing new... who told you to update? You should have check on this group before update ...
0 Likes