Original topic:

Gps problem in M30s

(Topic created on: 03-12-2020 10:20 AM)
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Bhushanpawar
Active Level 1
Options
Galaxy M
unable to use GPS since last few weeks as blue dot on Google map spinning constantly. I tried to Calibrate gps it also won't work, but after some time calibration also reduced to medium. I also tried to force stop, clear cache memory Google map app. Nothing helps. Please anyone resolve my issue
5 Comments
Debanjan99
Active Level 6
Galaxy M
the gps of this phone got faulty after the very first month.. probably from the 2nd update.. and its still not solved
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Samsung_Support5
Moderator
Moderator
Options
Galaxy M

Hi there,

 

In order to examine the issue occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Regards,

Team Samsung Members 

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Bhushanpawar
Active Level 1
Galaxy M
report send
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Bhushanpawar
Active Level 1
Galaxy M
I want to replace my phone as I think Gyroscope sensor is faulty despite giving lot of error report no help and solution How to claim warranty???
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Bhushanpawar
Active Level 1
Galaxy M
since last 5 months Gps not working
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